

Is Electric Still Right for You?
If your electric system is getting old, replacing it with another electric unit is often the cheapest option upfront. Many Bega Valley households in this position also ask about heat pump systems, since a heat pump can directly replace an electric storage unit and costs a fraction as much to run. Patrick can talk you through both options at your quote, no pressure either way.
Common Electric Hot Water Problems We Fix
No hot water at all, water that runs lukewarm, a tripped safety switch, or water that’s turned rusty or discoloured are all common signs something needs attention. These issues usually trace back to a faulty thermostat, a worn-out heating element, or a tank nearing the end of its working life. Rather than guessing, we test the system properly so you’re not paying to replace something that just needed a straightforward repair.
Off-Peak Electric Hot Water
Many electric hot water systems in the Bega Valley run on an off-peak or controlled load tariff, meaning the tank heats overnight when electricity is cheaper, then holds that hot water ready for the day ahead. If your system isn’t currently set up this way, it’s worth asking whether switching could reduce your running costs. We can check your current wiring and meter setup and explain what’s involved, including whether your switchboard needs any changes to support it.
Choosing the Right Tank Size
An undersized tank means running out of hot water at the worst moment, while an oversized tank wastes energy heating water you don’t use. As a rough guide, a single person or couple is often well served by a smaller tank, a family of three or four usually needs a mid-sized system, and larger households or homes with multiple bathrooms may need a bigger tank or two systems working together. We size your replacement to how your household actually uses hot water, factoring in the number of bathrooms, appliances and typical daily routine, rather than just matching what was there before.
Signs Your Electric Hot Water System Needs Replacing
- The tank is more than 10 years old
- Water comes out rusty or discoloured
- You hear popping, rumbling or banging noises from the tank
- There’s visible rust or moisture around the base of the unit
- You’re calling for repairs more often than feels normal
Brands We Install
We install and repair electric hot water systems from Thermann, Rheem, Dux, Everhot, Vulcan, Rinnai, Bosch and Aquamax.
Frequently Asked Questions
How long do electric hot water systems last?
Most electric storage systems last 10 to 20 years or more with normal use. Regular servicing helps you get the most out of yours.
Can I upgrade to a heat pump or solar system later?
Yes. Many upgrades happen when an existing electric system reaches the end of its life. Ask us about your options when it’s time to replace.
Do you offer same-day repairs?
In most cases, yes. Call or text Patrick directly to check availability for your area.
Do you service all towns in the Bega Valley?
Yes, including Bega, Bemboka, Bermagui, Brogo, Candelo, Cobargo, Eden, Merimbula, Pambula, Tathra, Wonboyn, Nethercote and Tura Beach.
Do you install both mains pressure and gravity-fed systems?
Yes. We can assess your existing plumbing and recommend the right setup, whether that’s a mains pressure system or a gravity-fed tank.
Can switching to off-peak power reduce my running costs?
For many households, yes. Heating water overnight on a cheaper tariff can reduce running costs compared to a system heating at any time of day. We can check whether your property is set up for this and what changes, if any, would be needed.
What's included when you install a new electric hot water system?
Installation includes removing your old unit, connecting the new system to your plumbing and electrical supply, and testing everything before we leave. Taking away your old tank is included in every installation unless the old tank can’t be removed.
Do you offer maintenance checks to extend the life of my system?
Yes. A periodic check on the anode, thermostat and pressure relief valve can catch small issues before they become expensive repairs, and can help your tank last as long as possible.